policies 

CUSTOMER CARE

We believe in delivering quality products and services to our customers. For this reason, we have established certain policies that we follow to ensure the best possible customer experience. Our policies cover items such as payment, refunds, and privacy. We also have a dedicated customer care team that is available to answer any questions or concerns you may have. Our goal is to make sure you are satisfied with your service and that you have a pleasant experience shopping with us.

non-refundable deposit policy

To secure your appointment, a non-refundable deposit is required at the time of booking. This deposit goes toward your service total and ensures your spot on our schedule. If you need to reschedule, we require at least 24 hours notice to transfer your deposit to a new appointment. No-shows or last-minute cancellations will result in a forfeiture of your deposit. We appreciate your understanding as this policy helps us provide the best service to all our clients.

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